Messy


February 8th, 2010

Forms, flow charts, matrices, systems diagrams, models – all are designed to help us make sense of this complex, messy world we live in. We assume that messy can be ordered, that wild can be tamed, that we can predict cause and effect. Sometimes we can. If machines are involved, usually. When humans are involved, everything changes. Messy is normal. Get used to it.

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