Training is on my mind at the moment. I’ve always believed in the importance of helping others learn to do what I do with facilitation, and more, rather than build a dependence. The next couple of weeks are chocker block full of creative facilitation training – one of my favourite things to be doing. So it’s appropriate that Johnnie Moore and I are about to release our new book. Here’s a snippet. Oh, and I just love the illustrations created by the amazingly talented Mary Campbell.
Experiences over Explanation
In his book, Friends in Low Places, Dr James Willis describes research in which two groups of people were shown a photograph of a face. After seeing the photo the first group was asked to recall details of the face. The second group didn’t have to do this.
Later, each group was tested to see if they could remember the faces they had seen in the photos.
The second group – those left to use only their innate and wordless ability to remember a face – were twice as likely to remember it.
By attempting to make people’s learning more detailed and explicit, we may be getting in people’s way.
Malcolm Gladwell relates the studies of tennis coach Vic Braden. Braden would ask top tennis players the “secret” of their technique. He found that although they had detailed explanations for how they did what they did, these descriptions were inconsistent and often false. Famously, Andre Agassi insisted that he would roll his wrist as he hit his forehand shots. In fact, stop motion photography showed that this simply wasn’t true. The fancy term for this mistake is confabulation.
Our rational mind invents a plausible explanation for a behaviour, and believes its own propaganda.